laws affecting the customer
Economic Espionage Act of 1996 (EEA)
Financial Services Modernization Act of 1996 (GLB)
Health Insurance Portability and Accountability Act (HIPPA)
Fair and Accurate Credit Transaction Act (FACTA)
Sarbanes Oxley (SOX)
E.U. Data Protection Directives
Economic Espionage Act of 1996 (EEA)
-Provides strong federal protections for intellectual property and trade information
-Risk of losing protection if internal information controls are found lacking
Financial Services Modernization Act of 1996 (GLB)
-Administered and enforced by the U.S. Federal Trade Commission (FTC) and U.S. Banking Agencies
-Requires financial institutions to safeguard personal financial information of clients (Safeguards Rule)
-Requires written policies and procedures for protection of client information
-Requires the appointment of designated officer to implement and maintain program
-Risk of fines, incarceration and negative publicity if violation occurs
Health Insurance Portability and Accountability Act (HIPPA)
-Administered by the US, Dept of Health and Human Services
-Enforced by the U.S. Office of Civil Rights
-Prohibits unauthorized access to personal medical information (Privacy Rule)
-Requires written policies and procedures for protection of health information
-Requires a contract and annual review of all third-party processors of health information
-Requires the appointment of designated officer to implement and maintain program
-Risk of significant fines and negative publicity if violation occurs
Fair and Accurate Credit Transaction Act (FACTA)
-Administered and enforced by the U.S. Federal Trade Commission (FTC), U.S. -Banking Agencies, U.S. Dept of Treasure
-Requires the destruction of discarded personal information obtained from credit reports
-Risk of significant fines and negative publicity if violation occurs
-Allows for class actions and punitive damages
-Applies to all publicly traded companies
-Administered and enforced by the U.S. Securities and Exchange Commission (SEC)
-Holds top executive management responsible for information integrity and policy compliance
-Random or sloppy information destruction policies risk adverse interpretation and could lead to violation
-Negligent acts punishable up to $1,000,000 fine and 10 years in prison
-Willful acts are punishable by up to $10,000,000 fine and 20 years in prison
E.U. Data Protection Directives
-Administered and enforced by the Data Protection Commissioner
-Applies to all businesses transacting business in an E.U. country, regardless of where it is based
-Prohibits unauthorized access to customers’ personal information
-Requires a contract with any third party processing disposing of personal information
-U.S. firms risk being blocked from doing business in country if non-compliant anywhere
Consumers Care and React
The overwhelming majority of victims of a security breach blamed the offending institution for the data breach, according to a survey by the Ponemon Institute involving 1,100 American adults who received security-breach notifications alerting them to a compromise of their personal information. The survey determined that 92% blamed the company for the data breach, 40% are still considering their future involvement with the company, 19% left the company due to the issue, and 5% are seeking legal advice for possible lawsuits.
Copyright USShred 2006